My insurance company didn’t want to cover my entire claim. Shannon and her team worked persistently to get the insurance company to agree to a decent settlement. From start to finish they took care of every thing. If your insurance company is not honoring your policy, give Loyd & Pollom PLLC a call. You’ll be glad you did.
We had the misfortune of losing our house and virtually all of our belongings as the result of Hurricane Harvey in 2017. After diligently paying years of homeowners insurance premiums, without a claim, my insurance provider hid behind the fine print and indicated I had no legitimate wind claim. I sought assistance from a prominent Houston law firm and was referred to Loyd & Pollom PLLC, in San Antonio … I could not have been more pleased with the outcome. Shannon, Sandrine and their talented team took over and filed against the insurance company on my behalf. They explained the process to me fully up front and kept me updated along the way. The customer service and constant professional communication kept me at ease during the pending case. With minimal stress and involvement on my part, they were able to obtain a favorable settlement that helped tremendously during a very difficult time after the storm. I strongly and without reservation highly recommend Loyd & Pollom PLLC. Simply put, she is the best first party insurance attorney out there.
Alton Heckaman – Kingwood, TX
The Loyd & Pollom PLLC, represented us in a suit against a major insurance company that repeatedly rejected/denied claims. We were more than satisfied with the results. Even though the insurance company tried to drag the legal process out, our settlement was much better than we expected and was completed in a timely manner. Shannon and staff stayed in close contact with us and were personable, respectful and tireless in their efforts. We are thankful that we selected Loyd & Pollom PLLC to represent us and would highly recommend them.
Brandon and Deanne
From the moment I first contacted the Loyd & Pollom PLLC, Shannon and her team worked tirelessly to fight for my case. She ensured all of the facts, evidence, and arguments were brought to bear to ensure justice was served. It was a pleasure working with her team and I couldn’t have been more pleased with the outcome!
I really enjoyed working with Shannon. She helped me recover my policy benefits from my insurance company. She has a great team, and I appreciate all of their hard work and dedication. Thank you!
Loyd & Pollom PLLC, represented me after a terrible loss. Shannon represented my husband and I tenaciously. When you need someone to stand for your best interest, Loyd & Pollom PLLC is there.
Shannon Loyd helped my wife and I get through the trying times after our home was flooded in the aftermath of Hurricane Harvey. Knowledgeable and responsive, Shannon and her firm helped us with a complicated and unusual insurance situation and guided us to the desired results quickly and efficiently. I highly recommend Shannon Loyd and Loyd & Pollom PLLC.
Steven M. Rakofsky
In January 2016, our home sustained major damage after being hit by a large SUV traveling at a high rate of speed. After being stonewalled by our insurance carrier for nearly three months, we hired Shannon Loyd to represent us. Not only was Ms. Loyd aggressive and able to get our claim moving forward, she is also extremely knowledgeable of the codes by which insurance carriers must comply. Ms. Loyd and her team of professionals took a direct and personal interest in our case. Throughout the entire process we felt that the first and only priority of Ms. Loyd was to get our family back on track. I would highly recommend Loyd & Pollom PLLC to anyone who finds they are facing a non-cooperative insurance company.
The Dunavant Family
On behalf of New Deliverance Fellowship Ministries and as Church Administrator, we considered Loyd & Pollom PLLC to represent our cause in 2015. Shannon Loyd proved to be creative in problem resolution, was always reliable in time commitments, and overall consistent in meeting our expectations. The legal counsel was above and beyond what I could have ever expected. Excellent customer service, timing and quality communication was professional and in a timely manner. The service was provided all the way around from start to finish. The personal attention was extraordinary. Having Loyd & Pollom PLLC representation was an experience like no other, “OUTSTANDING”.
Debra Stringfellow, New Deliverance Fellowship Ministries, Church Administration
Shannon did an exceptional job representing our company. She is dedicated, determined and will not settle for less than you deserve. We could not have been happier with Shannon or the outcome of our case. Thank you for all your hard work Shannon.
Cheryl Kinman, Metro Commercial Realty Corporation
Our corporate attorney we have used for many years recommended that we use Shannon to assist with a bad faith claim we had against our insurance company for damage to several commercial roofs. Shannon took over as lead counsel and aggressively litigated the case in a fair, impassioned yet assertive manner. Her attention to detail, knowledge of insurance law and professionalism allowed us to reach a fair settlement with the carrier. We highly recommend Shannon and would certainly make our first call to her office if we are ever again in a dispute with an insurance carrier.
Thank you again for your hard work and professionalism. Chico ISD could not have asked for a more impassioned legal advocate.
Mike Jones, Superintendent
My wife and I are very grateful to Ms. Loyd for helping us resolve our claim issue with our insurance carrier. After exhausting all channels of remediation offered to us by our carrier, we were left completely unsatisfied. We were then introduced to Ms. Loyd and I am very happy that we were. I was hesitant at first for two reasons: 1) I am not a litigious person, and, 2) I felt I didn’t have the time to invest in a long process. After our consultation with Ms. Loyd she allayed my concerns and we went forward. Ms. Loyd gave us regular updates throughout the process which culminated in my wife and I receiving the fair settlement we were seeking from the beginning. Ms. Loyd was a pleasure to work with, she is extremely knowledgeable in dealing with insurance companies, communicated well, and was mindful of controlling expenses. Most importantly, once Ms. Loyd took over there were little to no time requirements on my part during the process. I couldn’t recommend Ms. Loyd more highly.
John, Southlake, Texas
Shannon is a real litigator. I saw her fight tooth and nail for the maximum recovery owed to me for the destruction of my building during Hurricane Ike. After the jury came back for me, one of the jurors came up to me and asked me to give Shannon’s card. She said “ You have a real fighter in your corner. If I ever have a problem with my insurance company, I would want her fighting for me.”
Jacob Monty, owner AMJ Investments, L.L.C., Houston, Texas
Working with Shannon was an enjoyable experience. She is an advocate for her clients and her passion for helping them shows. Thank you, Shannon.
Kert P., Dallas, Texas
In January 2013, we lost our home, and all its contents, after lightning struck our house, resulting in a devastating fire. On the recommendation of a friend, we sought the legal services of a well known law firm, and became acquainted with Ms. Shannon Loyd. From the very beginning, Ms. Loyd took a personal interest in our family and predicament. She was particularly sympathetic due to the fact that we had only recently moved into our home, and were expecting a baby in February. In March 2013, she became the lead attorney on our case. Despite a heavy caseload, and a number of other clients, Ms. Loyd never forgot any of the details of our case. She answered our endless questions, calmed our fears and provided invaluable legal guidance and perspective during a very traumatizing experience. From the beginning, she ensured that our lawsuit was well organized. She accomplished this by hiring independent and impartial contractors, adjustors and vendors. She tirelessly filed briefs, exercised all legal options such as mediation, and met with opposing counsel to reach a resolution. Despite what appeared to be insurmountable odds, she remained reassuring but realistic. Throughout any decision-making process, she provided her honest legal opinions, while ensuring we knew that all ultimate decisions were ours to make. When asked, she also gave her perspective on what she would do. In doing that, she validated and humanized all of our decisions. Our trust in her was complete. We feel very fortunate to have had Ms. Loyd for our attorney, and will forever be in her debt for the friendship and guidance she gave us throughout this last year.
Chris and Therasa B., Leander, Texas